Cynthia Spillman, Ealing.
We had the misfortune to have an infestation of mice in our house recently. To make matters worse, my husband was away for a week and I'm petrified of mice! I contacted Gary after phoning around for some quotes. I immediately felt reassured that he was the man to get the job done - and fast! He even offered to come and inspect our house on the same day as I called him - unlike all the other companies I called, and his charges are incredibly reasonable. Far from making me feel stupid because of my mouse hysteria, he was extremely patient and calm and nothing was too much trouble. I was horrified to discover that we had 16 mice, which Gary skilfully caught in less than 2 weeks. Gary is a consummate professional. As well as having a great sense of humour, he goes that extra mile and provides absolutely brilliant customer service. We're now happily 'mouse-free' and should the problem ever recur, I'll contact Gary immediately. I can't recommend him highly enough.